I'm a member of the ERI IT Team. I do triage on our Help queue--if I can't answer your IT query, I push it up to Mike or Aaron, accordingly. I manage Email accounts via the campus Connect service and I manage ERI Email List Serves. I set up new computer accounts, assist the front office administrative staff with computing, manage printers on the floor and a variety of other tasks. I love helping people if I'm able and you can pop in anytime to ask me a question. I especially enjoy welcoming new students and researchers to ERI and helping them understand our environment and what services we have available. I've been on campus for 28 years and am a graduate of UCSB. If you have general UCSB questions, I can probably assist. On a personal note, my SuperPower is Reading!